Shipping Policy – Herbal health care

At Herbal health care, we aim to deliver your order in a safe, timely, and affordable manner. Please read our shipping policy carefully to understand how and when your products will reach you.

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🚚 Shipping Coverage

We currently ship orders all over India via our trusted courier and logistics partners.

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📦 Order Processing Time

• All orders are processed within 1–2 business days after successful payment.

• Orders are not shipped or delivered on Sundays or public holidays.

• In case of high order volume, dispatch may take slightly longer. We will notify you via email/WhatsApp if there is a significant delay.

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⏱️ Estimated Delivery Time

• Metro Cities: 3–5 business days

• Non-Metro / Rural Areas: 5–8 business days

• Remote / Hilly Areas: Up to 10 business days

Please note: Delivery timelines are estimates and may vary based on your location, weather, or courier delays.

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💸 Shipping Charges

• We offer free shipping on prepaid orders above ₹X (update as per your business).

• For orders below ₹X or Cash on Delivery (COD), a shipping fee may apply, which will be visible at checkout.

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🔁 Delivery Issues

If your order is delayed, damaged, or not received:

• Contact us at 📧  or via WhatsApp at [Your Number]

• Share your Order ID and, if applicable, images or videos of the issue

• We will investigate and resolve your issue promptly

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🚫 Undeliverable Packages

In cases where delivery is attempted but fails due to incorrect address, unreachable phone, or refusal to accept, the package will be returned to us. In such cases, re-shipping charges may apply.

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📍 Order Tracking

Once your order is shipped, you will receive a tracking link via Email or WhatsApp or in Text message to monitor the shipment status.

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📞 Contact Us

For any shipping-related concerns or questions, please reach out:

📧 Email: info.herbalhealthcare0@gmail.com