Refund policy
Return & Refund Policy – Herbal health care
At Herbal health Care , we take pride in delivering high-quality herbal wellness products. However, if you face any issue with your order, we’re here to help.
✅ 7 Days Return & Refund Policy
We offer a 7-day return and refund window only under the following conditions:
• The product received is damaged.
• The product delivered is different from what was ordered.
• Items are missing from the package.
❌ Non-Eligible Cases
Returns or refunds will not be accepted in the following cases:
• If the product is used or tampered with.
• If the return request is raised after 7 days of delivery.
• If the customer ordered the wrong product by mistake.
📦 How to Request a Return
To initiate a return, please follow these steps:
1. Contact our support team on Email [info.trustvedarveda.in] within 7 days of delivery.
2. Share:
• Order ID
• Clear photos of the damaged/incorrect/missing product
• Unboxing video (if available – helps in faster resolution)
3. Our team will verify the claim within 48 hours and process your return or refund accordingly.
🔁 Refund Guide
• Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.